To place an order, browse our products, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping information and payment details to complete your purchase.

Orders are typically processed within 1-2 business days before ship out.

We accept major credit cards (Visa, Mastercard, American Express, Discover, JCB, Diners Club and Boleto) and PayPal. All payments are processed securely.

Payments can be declined for various reasons, such as incorrect billing information, insufficient funds, or issues with the payment provider. Please check your details and try again or contact your bank for more information.

If you experience any issues during checkout, please try refreshing the page, clearing your browser cache, or using a different browser. If the problem persists, contact our customer service team for assistance.

We strive to process orders quickly, so changes may not always be possible especially once production has started. If you need to make changes, please contact our customer service team as soon as possible with your order number and requested changes.

Orders can be canceled if they have not yet been processed. Please contact us immediately if you need to cancel your order. Custom orders cannot be canceled once production has started.

Shipping costs vary depending on your location, the weight of your order, and the shipping method selected. During the checkout process, the shipping cost will be calculated and displayed before you complete your purchase. Please note that international orders may incur additional customs duties and taxes, which are the responsibility of the customer. Please check with your local customs office for more information.

Yes, we proudly offer worldwide shipping to bring our unique products to customers around the globe. Please note that shipping rates and delivery times may vary depending on the destination. International customers are responsible for any customs duties or taxes that may apply in their country.

International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.

At the moment, we offer expedited shipping options only for USA Region.These can be selected at checkout for an additional fee. We provide standard shipping for all other countries.

We use 4PX and its affiliates as shipping carriers , depending on the destination and shipping method selected.

Yes, we can ship to P.O. Boxes. However, some items may not be eligible for P.O. Box delivery and will require a physical address.

Shipping is typically done on business days, Monday through Friday. Some carriers may deliver on Saturdays. Shipping is not available on major holidays.

We offer free standard shipping on orders over a certain amount. Check our website or the checkout page for current promotions and eligibility.

Once your order is placed, you will receive a confirmation email with your order details. You can track your order status through your order link on our website.

Delivery times depend on your location and the shipping method selected. Standard shipping usually takes 7-15 business days (10-20 business days to Mexico), while express shipping for typically takes 7-10 business days, (express shipping is currently available only in the USA ).

While we cannot guarantee a specific delivery date, we offer expedited shipping options that may better meet your delivery needs.

We recommend using a secure shipping address where someone will be available to receive the package. For high-value items, consider requesting a signature upon delivery.

If your order hasn’t arrived within the estimated delivery time, please contact our customer service team. We will investigate the issue and provide you with an update.

If you receive the wrong or damaged products, please contact us via email at partytobe.service@gmail.com as soon as possible. Be sure to include your order number, a description of the issue, and any relevant photos of the damage or incorrect item. We will promptly review your case and arrange for a suitable resolution to ensure your satisfaction.

If you are not home to receive your order, the delivery carrier will typically leave a notice or attempt redelivery. Please follow the instructions provided by the carrier to reschedule delivery or to pick up your package from a designated location. If you have any issues with receiving your order, please contact us for assistance.

To place a custom order, visit our website and select the product you wish to customize. Follow the instructions to enter your customization details and complete the checkout process. If you have any questions or need assistance, feel free to contact us.

Yes, we offer customization options for our cake toppers, and sashes. We have a variety of designs you can choose from, allowing you to personalize your items with names, last names, dates, colors, and/or text. Please provide the details during the ordering process.

Customized items usually take 1-2 business days to produce. Shipping times vary based on your location and the shipping method selected.

Our products are made from high-quality materials such as acrylic, wood, satin, PU leather and more. Each item is carefully crafted to ensure durability and a premium look.

We strive to ensure you are completely satisfied with your purchase. If you have any concerns or issues with your order, please contact us immediately so we can address them promptly.